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Terms and    Conditions    

Last updated: January 22, 2025

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

  • Country refers to: North Carolina, United States.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Musa Functional Medicine PLLC, 5540 Centerview Dr Suite 200, Raleigh, NC 27606.

  • Device means any device that can access the Service such as a computer, cellphone, or digital tablet.

  • Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.

  • Goods refer to items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Promotions refer to contests, sweepstakes, or other promotions offered through the Service.

  • Service refers to the Website.

  • Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.

  • Website refers to Musa Functional Medicine, accessible from:
    https:// musafunctionalmedicine.com

  • You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Interpretation and Definitions
Interpretation


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions
For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

  • Country refers to: North Carolina, United States.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Musa Functional Medicine PLLC, 5540 Centerview Dr Suite 200, Raleigh, NC 27606.

  • Device means any device that can access the Service such as a computer, cellphone, or digital tablet.

  • Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.

  • Goods refer to items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Promotions refer to contests, sweepstakes, or other promotions offered through the Service.

  • Service refers to the Website.

  • Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.

  • Website refers to Musa Functional Medicine, accessible from:
    https:// musafunctionalmedicine.com

  • You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Acknowledgment

These Terms and Conditions govern the use of this Service and form the agreement between You and the Company.

They set out the rights and obligations of all users.

Your access to and use of the Service is conditioned on:

  • Your acceptance of these Terms and Conditions

  • Your compliance with these Terms

These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part, You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access is also conditioned on acceptance of the Privacy Policy. Please read it carefully before using the Service.

Acknowledgment
These Terms and Conditions govern the use of this Service and form the agreement between You and the Company.
They set out the rights and obligations of all users.
Your access to and use of the Service is conditioned on:

  • Your acceptance of these Terms and Conditions

  • Your compliance with these Terms

These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part, You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access is also conditioned on acceptance of the Privacy Policy. Please read it carefully before using the Service.

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

You may be asked to provide:

  • Name

  • Email

  • Phone number

  • Credit card number

  • Card expiration date

  • Billing address

  • Shipping information

You represent and warrant that:

  1. You have the legal right to use any payment method used for Orders.

  2. The information You supply is true, correct, and complete.

By submitting information, You grant us the right to provide it to payment processing third parties to facilitate Order completion.

Your Information
You may be asked to provide:

  • Name

  • Email

  • Phone number

  • Credit card number

  • Card expiration date

  • Billing address

  • Shipping information

You represent and warrant that:

  1. You have the legal right to use any payment method used for Orders.

  2. The information You supply is true, correct, and complete.

By submitting information, You grant us the right to provide it to payment processing third parties to facilitate Order completion.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for reasons including:

  • Goods availability

  • Errors in description or pricing

  • Errors in Your Order

  • Suspected fraud or unauthorized/illegal transactions

Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for reasons including:

  • Goods availability

  • Errors in description or pricing

  • Errors in Your Order

  • Suspected fraud or unauthorized/illegal transactions

Your Order Cancellation Rights

Goods can only be returned in accordance with these Terms and our Returns Policy.

Your right to cancel applies only to Goods returned:

  • In the same condition received

  • With all instructions, documents, and packaging

Refunds will not be issued for:

  • Damaged goods

  • Goods not in original condition

  • Items worn beyond opening packaging

Refund timeline:

  • Within 14 days after we receive returned Goods

  • Refund issued using original payment method

  • No fees charged for reimbursement

No cancellation right for:

  • Personalized or custom Goods

  • Goods unsuitable for return or perishable items

  • Unsealed hygiene/health protection items

  • Goods inseparably mixed with other items

  • Digital content once performance begins with consent

Your Order Cancellation Rights
Goods can only be returned in accordance with these Terms and our Returns Policy.
Your right to cancel applies only to Goods returned:

  • In the same condition received

  • With all instructions, documents, and packaging

Refunds will not be issued for:

  • Damaged goods

  • Goods not in original condition

  • Items worn beyond opening packaging

Refund timeline:

  • Within 14 days after we receive returned Goods

  • Refund issued using original payment method

  • No fees charged for reimbursement

No cancellation right for:

  • Personalized or custom Goods

  • Goods unsuitable for return or perishable items

  • Unsealed hygiene/health protection items

  • Goods inseparably mixed with other items

  • Digital content once performance begins with consent

Availability, Errors, and Inaccuracies

Goods listings may:

  • Be mispriced

  • Contain inaccurate descriptions

  • Be unavailable

We do not guarantee accuracy or completeness of information and may update or correct errors at any time without notice.

Availability, Errors, and Inaccuracies
Goods listings may:

  • Be mispriced

  • Contain inaccurate descriptions

  • Be unavailable

We do not guarantee accuracy or completeness of information and may update or correct errors at any time without notice.

Prices Policy

The Company may revise prices at any time before accepting an Order.

Prices may change after acceptance due to factors beyond control (government action, customs duties, shipping costs, currency fluctuations, etc.). In that case, You may cancel Your Order.

Prices Policy

The Company may revise prices at any time before accepting an Order.

Prices may change after acceptance due to factors beyond control (government action, customs duties, shipping costs, currency fluctuations, etc.). In that case, You may cancel Your Order.

Payments

All Goods require one-time payment.

Accepted payment methods may include:

  • Visa

  • MasterCard

  • Affinity Card

  • American Express

  • Online payments (e.g., PayPal)

Payments require authorization by the card issuer. If authorization is not received, we are not liable for delays or non-delivery.

Payments
All Goods require one-time payment.
Accepted payment methods may include:

  • Visa

  • MasterCard

  • Affinity Card

  • American Express

  • Online payments (e.g., PayPal)

Payments require authorization by the card issuer. If authorization is not received, we are not liable for delays or non-delivery.

Promotions

Promotions may have separate rules. If promotion rules conflict with these Terms, promotion rules apply.

Promotions

Promotions may have separate rules. If promotion rules conflict with these Terms, promotion rules apply.

Intellectual Property

The Service and its original content (excluding user content) remain the exclusive property of the Company and its licensors.

Protected by copyright, trademark, and other laws.

Trademarks may not be used without written consent.

Intellectual Property

The Service and its original content (excluding user content) remain the exclusive property of the Company and its licensors.

Protected by copyright, trademark, and other laws.

Trademarks may not be used without written consent.

Your Feedback to Us

You assign all rights in Feedback to the Company.

If assignment is ineffective, You grant a perpetual, royalty-free, worldwide license to use and exploit Feedback without restriction.

Your Feedback to Us

You assign all rights in Feedback to the Company.

If assignment is ineffective, You grant a perpetual, royalty-free, worldwide license to use and exploit Feedback without restriction.

Links to Other Websites

We are not responsible for third-party websites or services linked through the Service. Review their policies separately.

Links to Other Websites

We are not responsible for third-party websites or services linked through the Service. Review their policies separately.

Termination

We may terminate or suspend access immediately without notice for any reason, including breach of Terms.

Upon termination, Your right to use the Service ends immediately.

“Do Not Track” Policy (CalOPPA)
Our Service does not respond to Do Not Track signals. You can enable/disable DNT in your browser settings.

Limitation of Liability

Maximum liability:

  • Amount paid through the Service, or

  • $100 USD if no purchase was made.

The Company is not liable for:

  • Indirect damages

  • Lost profits

  • Loss of data

  • Business interruption

  • Personal injury

  • Privacy loss

Some jurisdictions may limit these exclusions; where applicable, liability is limited to the maximum extent permitted by law.

Limitation of Liability
Maximum liability:

  • Amount paid through the Service, or

  • $100 USD if no purchase was made.

The Company is not liable for:

  • Indirect damages

  • Lost profits

  • Loss of data

  • Business interruption

  • Personal injury

  • Privacy loss

Some jurisdictions may limit these exclusions; where applicable, liability is limited to the maximum extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

Service provided:

  • “AS IS”

  • “AS AVAILABLE”

No warranties (express or implied), including:

  • Merchantability

  • Fitness for purpose

  • Non-infringement

  • Performance guarantees

No guarantee that:

  • Service meets requirements

  • Service is uninterrupted or error-free

  • Information is accurate or current

  • Service is free from malware or harmful components

“AS IS” and “AS AVAILABLE” Disclaimer
Service provided:

  • “AS IS”

  • “AS AVAILABLE”

No warranties (express or implied), including:

  • Merchantability

  • Fitness for purpose

  • Non-infringement

  • Performance guarantees

No guarantee that:

  • Service meets requirements

  • Service is uninterrupted or error-free

  • Information is accurate or current

  • Service is free from malware or harmful components

Governing Law

These Terms are governed by laws of North Carolina, United States.

Governing Law
These Terms are governed by laws of North Carolina, United States.

Dispute Resolution

You agree to attempt informal resolution by contacting the Company first.

Dispute Resolution

You agree to attempt informal resolution by contacting the Company first.

European Union Users

EU consumers benefit from mandatory provisions of the law in their country of residence.

United States Legal Compliance

You represent that:

  • You are not in an embargoed country.

  • You are not on a restricted parties list.

Musa Functional Medicine PLLC SMS Terms

  • SMS messages may include appointment confirmations, account info, product info, marketing messages, help responses, and opt-in/opt-out confirmations.

  • To cancel SMS: text STOP. You will receive confirmation and messages will stop.

  • To rejoin: sign up again.

  • For help: reply HELP.

  • Carriers are not liable for delayed or undelivered messages.

  • Message/data rates may apply.

  • For privacy inquiries, refer to:
    Privacy Policy

Severability and Waiver

Severability

If any provision is invalid or unenforceable, it will be modified to meet legal requirements while remaining provisions stay in effect.

Waiver

Failure to enforce rights does not waive future enforcement.

European Union Users

EU consumers benefit from mandatory provisions of the law in their country of residence.

United States Legal Compliance
You represent that:

  • You are not in an embargoed country.

  • You are not on a restricted parties list.

Musa Functional Medicine PLLC SMS Terms

  • SMS messages may include appointment confirmations, account info, product info, marketing messages, help responses, and opt-in/opt-out confirmations.

  • To cancel SMS: text STOP. You will receive confirmation and messages will stop.

  • To rejoin: sign up again.

  • For help: reply HELP.

  • Carriers are not liable for delayed or undelivered messages.

  • Message/data rates may apply.

  • For privacy inquiries, refer to:
    Privacy Page

Severability and Waiver

Severability

If any provision is invalid or unenforceable, it will be modified to meet legal requirements while remaining provisions stay in effect.

Waiver

Failure to enforce rights does not waive future enforcement.

Translation Interpretation
If translated, the original English text prevails in disputes.

Changes to Terms

We may modify Terms at any time. Material changes will attempt to include 30 days’ notice.

Continued use after changes means acceptance.

Translation Interpretation

If translated, the original English text prevails in disputes.

Changes to Terms

We may modify Terms at any time. Material changes will attempt to include 30 days’ notice.

Continued use after changes means acceptance.

Contact Us

If you have questions about this Privacy Policy, you can contact us:

Contact Us
If you have questions about this Privacy Policy, you can contact us:

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